Responsible Gaming

Last updated: November 9, 2026

Gaming at Cobalt Harbour is entertainment, not a way to make money. We want every guest to enjoy the Tidewater Room and to stay in control. This page explains how we support responsible play and where to find help if gaming stops being fun.

19 and older, every time

Entry to the gaming floor is limited to guests 19 and older. We check valid government-issued photo ID at the door and may ask again inside. Anyone unable to show ID will be asked to leave the floor.

Play within your limits

• Decide what you can afford to lose before you start, and treat it as the cost of an evening out.
• Set a time limit as well as a money limit.
• Never play to win back what you have lost, and never gamble with money meant for essentials.
• Take regular breaks, and do not play when upset, tired or under the influence.

Signs it may be a problem

Spending more time or money than you planned, chasing losses, borrowing to play, hiding how much you gamble, or feeling anxious about it — these can be signs that gaming is becoming harmful. It is never too early to ask for help.

Free, confidential help

Support in British Columbia is free, confidential and available 24/7:

• Gambling Support BC — 1-888-795-6111, 24 hours a day. Counselling and information for anyone affected by gambling.
• At the hotel — ask any member of staff. We can arrange voluntary limits or self-exclusion from the Tidewater Room, in confidence.

Our commitment

We train our floor staff to recognise distress and to respond with care, we do not extend credit for play, and we honour self-exclusion requests. Questions about these measures can go to our team via the Contact page.